Following negative customer feedback, Microsoft has decided to revert the OneDrive exit confirmation. It was asking Windows 10/11 users why they quit the OneDrive app.
According to a Microsoft spokesperson, the option to provide feedback when closing the OneDrive app was being tested with a limited group of users. However, the company has now chosen to cancel this testing. The good thing is that users will not need to update or reinstall the OneDrive application. The survey will disappear automatically once the PC is connected to the internet.
"Between Nov. 1 and 8, a small subset of consumer OneDrive users were presented with a dialog box when closing the OneDrive sync client, asking for feedback on the reason they chose to close the application. This type of user feedback helps inform our ongoing efforts to enhance the quality of our products," stated Microsoft.
OneDrive is a cloud storage service launched by Microsoft in August 2007. In January 2014, the service was renamed from SkyDrive to OneDrive due to trademark disputes. In Windows 11, the default configuration of the app causes synchronization between the Documents and Pictures folders and OneDrive cloud storage.
Earlier, OneDrive started asking users for their reasons for existing the OneDrive client app. It was not possible to close OneDrive without selecting an answer.
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