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Microsoft removed buggy AMD driver that was bricking computers for some

Recently, AMD released a new SCSI Adapter driver that wrecked chaos among some users with AMD-based computers. After installing "Advanced Micro Devices, Inc. - SCSIAdapter - 9.3.0.221," users faced a BSOD crash with the error code "INACCESSIBLE BOOT DEVICE." Usually, this type of error appears when a computer cannot access the primary storage with the operating system on it.

Manufacturers push new drivers as optional updates via Windows Update. With time, the system automatically installs new drivers if it is not explicitly configured not to do so. Before shipping a new SCSI Adapter globally, AMD and Microsoft performed a limited rollout to test the waters and check its reliability and compatibility. According to a Microsoft engineer message on Reddit, the company did not spot any issues during the testing. Unfortunately, after the update went live for many, things went wrong, and users ended up with bricked computers. Last weekend, Microsoft pulled the problematic driver out of Windows Update to avoid further spread of crippled software.

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Affected devices

According to numerous reports, the bug affected users on the X570 platforms, mostly motherboards from Gigabyte. As for troubleshooting, Windows Automatic Startup Repair can fix the issue. That procedure automatically kicks in when your PC cannot boot for a few times in a row.

To prevent accidents like this from happening to your computer, you can stop automatic driver updates in Windows 10. Preventing Windows from managing drivers may cost you some time and convenience, but you will have peace of mind knowing that Windows Update will not interfere with your perfectly working machine. In such a case, you will have to follow driver updates and manually install them over time.

Microsoft also has a dedicated system called "Known Issue Rollback" that prevents defective updates from reaching more than 1.3 billion devices running Windows 10. It can seamlessly revert the operating system to its original code without prompting users to do any actions. Known Issue Rollback has already proved its effectiveness, but it requires sending more data to Microsoft, which some consider privacy invasion.

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Author: Taras Buria

Taras is here to cover stories about Microsoft and everything around, although sometimes he prefers Apple. You can stay in touch with him on Twitter.

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