Fix: Windows 10 Sticky Notes App Doesn’t Sync Notes

Sticky Notes is a Universal Windows Platform (UWP) app which is bundled with Windows 10 starting in "Anniversary Update" and comes with a number of features which the classic desktop app didn't have. Here are the solutions you can try if the sync feature doesn't work properly.


As you may already know, the app allows syncing your notes between your devices and access them online on the web. The key features of the Sticky Notes app, version 3.1, are as follows.

  • Sync (& backup) your notes across your Windows devices.Sticky Notes 3 Home Page Sync
  • If you have a lot of notes, your desktop can get a bit crowded! We are introducing a new home for all your notes. You can choose which notes to stick to your desktop or tuck them away and find them again easily with search.Sticky Notes 3 Home Page
  • Before all the beautiful sunshine arrived, we channeled our dark energy into a dark themed note: Charcoal Note.Sticky Notes Dark Theme
  • Crossing tasks off feel better than deleting them! Now you can style your note with the new formatting bar.Sticky Notes Formatting
  • You may notice that Sticky Notes is performing a lot faster – that is completely on purpose.
  • We’ve applied so much polish that the app is starting to look like a shiny pony!Sticky Notes Animations
  • Drastic improvements on being more inclusive:
    • Using assistive technologies and Narrator.
    • Keyboard navigation.
    • Using mouse, touch, and pen.
    • High Contrast.
  • Dark theme
  • Manage your notes online on the web.

To get the sync feature working, try the following. Before proceeding, check if you are using the same Microsoft Account on every Windows 10 device you own.

Ensure that you have signed in to Sticky Notes

If you sign in to Sticky Notes with your Microsoft account, you will able to manage your notes online on the web and sync your notes between your Windows 10 devices.

To check if your have signed in, right-click on the app icon on the taskbar and select Settings from the context menu.

Sticky Notes Settings Taskbar Menu

See if it shows your Microsoft Account (your email address) at the top. If not, click on the Sign in button.

Sticky Notes Sign In Button


Manually sync your notes

Open the app Settings and click on the Sync now button. Windows 10 Sync Notes Manually

During the operation, you may see the rotating arrows for notes that will be updated from the server or uploaded to other devices.

Windows 10 Sync Notes Progress Icon

For notes that the app failed to sync, you'll see the exclamation mark.

Windows 10 Sync Notes Failed

Reset the Sticky Notes app

If you have signed with the proper Microsoft Account, and your internet connection work as expected, you can try to reset the Sticky Notes app. Do the following.

  1. Open Settings.
  2. Go to Apps -> Apps & features.
  3. On the right side, look for Sticky Notes and click on it.
  4. Click on the Advanced options link.Windows 10 Sync Notes Advanced Options Link
  5. On the next page, click on the Reset button to reset the app.Windows 10 Sync Notes Reset App

That's it.

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Author: Sergey Tkachenko

Sergey Tkachenko is a software developer who started Winaero back in 2011. On this blog, Sergey is writing about everything connected to Microsoft, Windows and popular software. Follow him on Telegram, Twitter, and YouTube.

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