Fix webcam doesn’t work in Windows 10 Anniversary Update

Many users report that after installing Windows 10 Anniversary Update, they have issues with webcams. Due to changes Microsoft made under the hood of the recent feature update, devices which use MJPEG or H264 codecs for streams stop working. Here is a quick fix.


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In Windows 10 Anniversary Update, there are new methods for applications to access webcams, and the MJPEG and H264 encoding could have caused poor performance in systems. The company limited users to specific input methods to avoid the issue.
To unblock mentioned codecs and make your web cam working again in Windows 10, you need to apply a simple Registry tweak, as described below.

  1. Open Registry Editor.
  2. Go to the following Registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows Media Foundation\Platform

    Tip: see How to jump to the desired registry key with one click.

  3. Create a 32-bit DWORD value named EnableFrameServerMode. Even if you are running 64-bit Windows, you still need to create a 32-bit DWORD value. Leave its data value as 0.
  4. Restart Windows 10.

That's it. After that, you should get your webcam working in Windows 10 Anniversary Update. Credits: Rafael Rivera via Neowin.

6 thoughts on “Fix webcam doesn’t work in Windows 10 Anniversary Update

  1. Grant Barker

    Quite a few people had issues with Logitech webcams failing to work in Skype, after installing the Windows 10 Anniversary Update. However, switching to the `Skype Preview’ app – included in the Anniversary Update – solves the problem, and is a more enjoyable skype experience, too.

    Reply
  2. TidBit5150

    Even after the registry tweak, the Launcher_Main.exe still does not respond and forces the Logitech Webcam Software program to close.

    Reply
    1. Sergey Tkachenko Post author

      That’s a pity. We all hope that Microsoft will resolve this issue.

      Reply
  3. fernando

    Got the september update that was going to fix the problem. It did not. Tried the registry tweak, It did not work. ¿What can I do? Please help.

    Reply
  4. MrRuupee

    I use the Quickcam Pro 9000. Install LWS 110. It worked on my 64 bit OS! Might work for newer cams too.

    Reply
  5. Clade

    Sorry for my english. Portuguese Brazil my official language.
    On two Dell devices, there is no image driver in device management. “Camera not found – error 0xAOOF4244 (0xCOODABEO)”. Dell’s website does not provide a specific webcam drive. I remember that Dell support informed customers not to upgrade to Windows 10 while Microsoft was trying to push its OS. Shame, both Dell, mainly, like Windows, have not yet found a solution.

    Reply

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