Reset Windows Store cache in Windows 10 to fix issues with Universal apps

The Windows Store app allows you to install and update Universal apps in Windows 10. Thanks to the Store, apps can be installed with one click. By default, Windows Store is set to update apps automatically. It caches some details about installed and available apps to speed up the process of browsing them and improving the responsiveness of the Store app. However, sometimes the Store app fails to update apps or you may also be unable to install new apps. In such a case, you need to reset the Windows Store cache.

Windows Store logo banner

If you are having issues with installing or updating Store apps in Windows 10, in most cases it is caused by a corrupted Store cache. To reset it, you need to do the following.


  1. Press Win + R keys together on your keyboard to open the Run dialog.
    Tip: See the Shortcuts with Windows (Win) key every Windows 10 user should know
  2. Type the following in the Run box:

    Windows 10 reset store cache
    Press Enter.

The WSreset tool will clean up the Store cache. It may take a few minutes, so be patient. After that, Windows Store will be opened again and you will be able to update or install your apps once again.

WSreset does not rebuild the Store cache for some third party Universal apps. If you reset the Store cache but some of your Universal apps still have issues, you need to reset their cache manually. Here is how.

  1. Open an elevated command prompt.
  2. Type the following command:
    wmic useraccount get name,sid

    In the command output, note the SID value related to your user account:Windows 10 wmic

  3. Open Registry Editor.
  4. Go to the following Registry path:

    Tip: See how to jump to the desired Registry key with one click.

  5. Delete the subkey which has the SID value in its name:
    Windows 10 reset store cache third party apps
  6. Restart Windows 10.

That's it.


4 thoughts on “Reset Windows Store cache in Windows 10 to fix issues with Universal apps

  1. Christopher King

    Thank you very much.

    1. Sergey Tkachenko Post author

      You are welcome.

  2. AndrewC

    Tried this method here, did not work….what a bummer….

    1. John Henderson

      Did not work for me either.


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