How to quickly check for available solutions to problem reports in Windows 8.1

If a program stops working or responding, Windows can automatically report the problem and check for a solution. By default, Windows 8.1, Windows 7 and Vista collect information that describes the problem, called a problem report. Report details can include the name of the program that has stopped working, the date and time when the problem occurred, and the version of the program that has encountered the problem. Sending a problem report allows Windows to notify you if a solution is available. In this article, we will look how to quickly check if solutions are available for problem reports.

Press Win + R keys on the keyboard simultaneously. The Run dialog will appear on the screen. Type the following command into the Run box:

rundll32.exe werconcpl.dll,LaunchErcApp -updatecheck

check for solutions
Press Enter, and Windows will directly start checking for solutions available to problem reports on your PC.
Problem Reporting
You may want to pin a shortcut to this command to your Start Menu or Start screen so you can directly start checking for problem reports.

Bonus Tip: If you want to open the Check for Solutions page and selectively check for solutions to only certain problem reports, use this command to open the page directly:

control.exe /name Microsoft.ActionCenter /page pageSignoff

Support us

Winaero greatly relies on your support. You can help the site keep bringing you interesting and useful content and software by using these options:

If you like this article, please share it using the buttons below. It won't take a lot from you, but it will help us grow. Thanks for your support!


Author: Sergey Tkachenko

Sergey Tkachenko is a software developer who started Winaero back in 2011. On this blog, Sergey is writing about everything connected to Microsoft, Windows and popular software. Follow him on Telegram, Twitter, and YouTube.

One thought on “How to quickly check for available solutions to problem reports in Windows 8.1”

  1. Dear Sergey:
    You can do a manual check with 3 clicks like this:
    Click the Alert Center flag on the notification bar (or type Alert Center if in Modern view)
    Click Maintenance
    Click Check for Solutions
    While I like your method, it demands enshrinement in a script or shortcut as you suggest, simply because you don’t want to have to type the key sequence “rundll32.exe werconcpl.dll,LaunchErcApp -updatecheck” any more times than you absolutely MUST. Same goes for the selective command line version, too.

Leave a Reply

Your email address will not be published.

Using Telegram? Subscribe to the blog channel!
Hello. Add your message here.