Known issues for Windows 10 version 1903 May 2019 Update

Yesterday Microsoft made Windows 10 version 1903 'May 2019 Update' available to everyone. Interested users can manually install this feature update using the 'Download and install' option in Settings, or use the Media Creation Tool app. There are a number of known issues in this release that prevent the company from pushing version 1903 to all users via Windows Update. Here is the list of the issues Microsoft is about to resolve.

Check out this list before you upgrade to Windows 10 version 1903 May 2019 Update. If you are affected by one or several of them, it is a good idea to delay the upgrade.

Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

 

SummaryOriginating updateStatusLast updated

Display brightness may not respond to adjustments
Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

InvestigatingMay 21, 2019
04:47 PM PT

Audio not working with Dolby Atmos headphones and home theater 
Users may experience audio loss with Dolby Atmos headphones or Dolby Atmos home theater.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

InvestigatingMay 21, 2019
07:17 AM PT

Duplicate folders and documents showing in user profile directory
If known folders (e.g. Desktop, Documents, or Pictures folders) are redirected, an empty folder with that same name may be created.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

InvestigatingMay 21, 2019
07:16 AM PT

Error attempting to update with external USB device or memory card attached 
PCs with an external USB device or SD memory card attached may get error: "This PC can't be upgraded to Windows 10."

See details >

OS Build 18362.116

May 20, 2019
KB4505057

MitigatedMay 21, 2019
04:49 PM PT

Unable to discover or connect to Bluetooth devices
Microsoft has identified compatibility issues with some versions of Realtek and Qualcomm Bluetooth radio drivers.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

MitigatedMay 21, 2019
04:48 PM PT

Night light settings do not apply in some cases
Microsoft has identified some scenarios where night light settings may stop working.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

MitigatedMay 21, 2019
04:48 PM PT

Intel Audio displays an intcdaud.sys notification
Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in battery drain.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

MitigatedMay 21, 2019
04:47 PM PT

Cannot launch Camera app 
Microsoft and Intel have identified an issue affecting Intel RealSense SR300 or Intel RealSense S200 camera apps.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

MitigatedMay 21, 2019
04:47 PM PT

Intermittent loss of Wi-Fi connectivity
Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

MitigatedMay 21, 2019
04:46 PM PT

AMD RAID driver incompatibility 
Installation process may stop when trying to install Windows 10, version 1903 update on computers that run certain versions of AMD RAID drivers.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

MitigatedMay 21, 2019
04:45 PM PT

D3D applications and games may fail to enter full-screen mode on rotated displays
Some Direct3D (D3D) applications and games may fail to enter full-screen mode on rotated displays.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

MitigatedMay 21, 2019
04:45 PM PT

Older versions of BattlEye anti-cheat software incompatible
Microsoft and BattlEye have identified a compatibility issue with some games that use older versions of BattlEye anti-cheat software.

See details >

OS Build 18362.116

May 20, 2019
KB4505057

MitigatedMay 21, 2019
07:34 AM PT

There are no recently resolved issues at this time. You can track resolved issues here. You can find more details about known issues in Windows 10 version 1903 here.

The following article covers new features and improvements made to Windows 10 in version 1903.

Also, see

2 thoughts on “Known issues for Windows 10 version 1903 May 2019 Update

  1. Samy

    For me it’s impossible to launch Sandbox. Many persons report this issue but Microsoft doesn’t give a solution to fix it. Error 0x80070002.
    https://image.noelshack.com/fichiers/2019/21/3/1558522645-capture-d-ecran-25.png
    Any idea ?

    Reply
    1. Samy

      So apparently Sandbox doesn’t work for a Windows which is not in English. I received this message this morning, telling me to wait till the end of June.
      https://image.noelshack.com/fichiers/2019/21/6/1558786824-capture-d-ecran-27.png

      Reply

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