Tag Archives: Microsoft Support

Microsoft launches Lumia self-help app with its support partner

Microsoft launches Lumia self-help app with its support partner

Earlier this year, Microsoft announced that its customer care services for Lumia and feature phones will be operated now by a German customer care company B2X. Right after the original announcement, B2X officials promised to release a "self-help" app for existing device owners and it's now available for download from Windows Store, offering a set of tools for customers to diagnose a problem in several possible scenarios.