Besides installing HP Smart app, Windows 11 also renames your printers

In addition to automatic HP Smart app installation,  Windows 11 users again run into another issue, again related to HP. The OS renames their printers to HP Laser M101-M106, regardless of the actual printer brand.

Printer Banner 2Microsoft is currently investigating the issue. Due to a bug, the operating system can't recognize the hardware characteristics of connected peripherals, causing confusion in how printers are identified and displayed in Windows.

In a post on the Windows Health Dashboard website Microsoft has confirmed automatic installation of the HP Smart app, and the printer being renamed to HP LaserJet M101-M106 bug. Windows 11 also changes its icons, and shows "No tasks are available for this page" when you double-click on a printer.

Microsoft says that these bugs do not prevent the user from printing documents.

As for the HP Smart app, the Redmond firm noted that devices with no access to the Microsoft Store aren't affect. As the app is being installed from Microsoft Store, working offline or with Store disabled makes it impossible to get it.

Microsoft doesn't provide a solution for the bugs yet. The company recommends reaching their support if you have issues with printers.

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Author: Sergey Tkachenko

Sergey Tkachenko is a software developer who started Winaero back in 2011. On this blog, Sergey is writing about everything connected to Microsoft, Windows and popular software. Follow him on Telegram, Twitter, and YouTube.

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