It has come to our knowledge that Microsoft has made it impossible to install and run recent versions of Windows 10 on certain PCs with low-end CPUs. If you are running Windows 10 Anniversary Update, it is quite possible that Creators Update will find itself incompatible with certain CPUs and won't install there.
Windows 10 is no longer supported on this PC
Uninstall this app now because it isn't compatible with Windows 10.
The statement mentions some app, however, it is not related to any installed app. This is a result of hardware (or driver) incompatibility, which prevents Windows 10 Creators Update from installing.
For example, a number of Acer devices are not compatible with Windows 10 Creators Update, including models with the following CPUs:
Acer's support page states the following:
Microsoft is working with us to help provide compatible drivers to address this incompatibility. If you install the Windows 10 Creators Update, icons and text may not appear at all, or may show up as solid color blocks or bars. If you have already installed Creators Update and are experiencing problems, you can use Windows 10 recovery options to restore your system to the previous build.
When you try to upgrade a Clover Trail-based PC to Creators Update, Setup returns the error code 0xC1900209, which means "the system does not pass the compatibility scan to install the update ... Incompatible software is blocking the upgrade process."
This is the first example of hardware that was initially supported by Windows 10 but is now discontinued. In theory, any device which did not ship originally with Windows 10 by default is at risk. For example, my old laptop was released with Windows 7 preinstalled, so sooner or later I may face the same issue.
This situation can be extremely upsetting for users who were "forced" to upgrade their operating system to Windows 10. They are now essentially being "forced" to upgrade their hardware in order to stay updated.
What do you think about this situation? Are you affected? Tell us in the comments.
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