Every time Microsoft releases a new Windows version, there is always a list of issues that prevent your computer from getting the latest OS release. The situation is similar to Windows 11 version 24H2. If your device doesn't see the update, then you may be affected by some of them.
Known issues in Windows 11 version 24H2 that prevent from upgrade
Safe Exam Browser application might fail to open
Devices running version 3.7 or lower versions of this application are incompatible with Windows 11, version 24H2. Microsoft is working on a solution.
Some devices using Easy Anti-Cheat stop responding and receive a blue screen
Older driver versions of the Easy Anti-Cheat application are incompatible with Windows 11, version 24H2. Updating your games might help address this issue, depending on whether a compatible version of Easy Anti-Cheat is also included in the game’s update.
Fingerprint sensors might experience problems after a device is locked
Several device models are affected. A compatibility hold is in place. Updating device firmware might resolve the issue.
Wallpaper customization applications might not work as expected
Multiple applications are affected. A compatibility hold is in place. Updating applications might resolve the issue.
Compatibility issues with Intel Smart Sound Technology drivers
Windows 11, version 24H2 devices with the affected Intel SST driver might receive an error with a blue screen.
Only devices with both an Intel 11th Gen Core processors and an Intel SST driver version of 10.29.0.5152 or 10.30.0.5152 are affected by this issue. The issue is resolved by updating the Intel® Smart Sound Technology drivers to version 10.30.00.5714 and later, or 10.29.00.5714 and later.
Asphalt 8 might periodically stop responding
Devices running Asphalt 8 might see an exception and compatibility hold has been applied to safeguard update experience. Microsoft is working on a fix.
You can track the progress on the dedicated release health web page for Windows 11 24H2.
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