A couple of days ago, Microsoft started rolling out Windows 10 October 2018 Update, version 1809. It looks like the update has some serious issues which were not noticed during development. A number of users report that after they update, they lose all their documents, more specifically the folders Documents, Pictures, Videos, become empty!
A number of Reddit users report that the update has erased the user documents and other data. There is a lengthy thread which discusses this HERE.
This happened to both of our Win10 pc's. It doesn't bother me since i mainly use macbook, but my wife lost all her photos and documents from past five years. Anything we can do to get them back? (Files are not in onedrive, windows.old etc folders)
guerillatech 5 points 15 hours ago
Show us your user folder. During big updates like this, and depending how your setup is, you may see two of each folder (documents, pictures, etc.) in there. One is the real folder which contains everything and the other is empty.
JohnGypsy 8 points 12 hours ago
This isn't it. They are actually gone. Several people are now reporting this after an 1809 update. They are deleted, not just moved or in the wrong location. I've confirmed this with a client that had the same issue last night on their Windows 10 Home laptop.
Besides these (absolutely serious and terrible) issues, there are plenty of other reports on Reddit and other web sites. The most often mentioned issues are:
- Broken file associations.
- Reset of settings.
- Deleted scheduled tasks.
- Finally, certain users can't install the update. The OS gets stuck in an update-rollback loop.
Personally, I am not affected by any of these issues. The update was smooth, and all my files and settings are with me. However, I sympathize with anyone else who experiences serious issues with this update.
Anyway, I suggest you to make a backup copy of your important data. If you running low on disk space, use OneDrive, Dropbox, or Google Drive, something like that. It is better to expend a considerable amount of time taking a backup or uploading them somewhere
even if it feels like a waste of time to you rather than losing them completely.